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Title: Program Support Specialist
Agency: The Victim Center is a grassroots nonprofit agency that provides free-of-charge services to men, women, and children victims of violent or sexual crimes. Services include prevention education, counseling, advocacy, and 24-hour crisis intervention. The agency does not provide shelter. Applicants are encouraged to visit our website at thevictimcenter.org.
Location: The Victim Center, 819 N Boonville Ave., Springfield, MO 65802
Compensation: Part-time position compensated at $9.00-$12.00/hour. No benefits are available.
Work Hours: 25-27 hours per week, mostly during operating hours (Mon-Thurs. 8a-6p) with some Friday hours possible.
Description: The Program Support Specialist is a vital position at our victim services agency that is responsible for answering phone calls, triaging calls to appropriate staff, unlocking the security door for those entering the building, and greeting clients at the front desk. The Program Support Specialist is also responsible for entering client data into a database. Qualified candidates should have strong skill sets for customer service, data, and detail, as well as a compassionate demeanor. Detailed job description available upon request.
Qualifications: Candidates should have an equivalent combination of education/experience necessary to perform the essential job functions. Candidates must also have a sensitive, compassionate demeanor that is respectful of clients and guests. Experience in data entry and answering multi-line phone systems is extremely helpful. Applicants must be proficient with Microsoft Office and Windows-based software platforms. Must be able to pass a criminal background check.
Application Procedure: Please submit a written resume and cover letter explaining why you are the best candidate for the position to email@example.com. Please include “Program Support Specialist” in the subject line. Interviewees will be invited to complete an application. Video and walk-in resumes will not be accepted.
Questions will be answered via email at firstname.lastname@example.org.
Application Deadline: Applications will be accepted until the position is filled, with priority given to those received by 8:00 am on Wednesday, July 10, 2019.