Administrative Assistant

Company/organization: TheraCare Outpatient Services
Contact: Melanie Stinnett
Phone: 417-890-4656

TheraCare Outpatient Services is a pediatric therapy clinic offering speech, occupational, physical, and music therapy services. We partner with clients and families to provide therapy in a safe, caring environment with a focus on improving quality of life and confidence.

We are seeking a full-time Administrative Assistant to join our team. 


  • Complete insurance verification.
  • Perform insurance denial resolution.
  • Obtain insurance authorizations.
  • Assess, track, and collect on patient account balances.
  • Resolve routine patient billing inquiries and concerns.
  • Welcome patients/clients by greeting them, in person or on the telephone; answering or referring inquiries.
  • Complete intakes for new/inquiring patients
  • Maintain security by following procedures, including HIPPA compliance; maintaining patient’s/client’s and employee’s compliance with company policies
  • Receive and distribute communications; mail/emial/fax correspondence
  • Maintain client schedule - confirm patient/client appointments; keep customers informed of future appointments.

Requirements of the job include:

  • HS Diploma
  • Medical Insurance Billing Experience a plus but not necessary
  • Knowledge of CPT and ICD-10 a plus but not necessary
  • Office Experience
    • Scheduling
    • Telephone Skills
    • Documentation Skills
    • Meeting Planning
    • Verbal Communication
    • Written Communication
    • Proficiency using Software Applications: Word, Excel, etc.
  • Depdendability
  • Attention to Detail
  • Time Management Skills
  • Organizational Skills
  • Ability to Work in a Fast-Paced Environment

 Please email your cover letter, resume and three professional references to

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