Customer Service Representative

Company/organization: Express Employment Professionals
Contact: Jennifer McHugh
Phone: 417-887-5900

Our Springfield client is seeking a qualified candidate who will have core responsibilities in Customer Service. This position receives inbound calls, and at times, will make outbound follow-up client calls. Ideal candidate would greet customers, answer phones and send the call to the appropriate person, assist in general clerical duties.  Will be assisting with processing closes and loan files.  Must be comfortable making collection calls on accounts that are 30 days past due.  Must have previous customer service experience.  This job is fast paced with traffic both as walk ins and phone calls.

This role works independently with custom company software, the ability to type 30+ words per minute and proper phone etiquette is essential.

What we look for:

  • Basic understand of Microsoft Office Suite
  • Ability to resolve challenges professionally and clearly
  • Six months or more experience in retail or customer service setting
  • Type 30+ words per minute


How to Apply:

Express Employment Professionals puts people to work in all types of jobs. When you work with Express, you build a relationship with a team of employment professionals in your community who have, in turn, built personal relationships with the businesses that are hiring. Whether you're looking for a short-term job to supplement your income or you're building a new career, we offer the flexibility to work the way you want, and you'll never pay a fee to Express for our services and

For a complete listing of all open positions, visit:

Go Back | Send this page to a friend