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Member Spotlight: Document Solutions of Springfield, Inc.

Posted by Unknown on Oct 15, 2015

Company Name: Document Solutions of Springfield, Inc.
President: Greg Tigges
Years In Business: 21 years

Business Description: 
Document Solutions of Springfield provides a full line of cutting-edge and industry leading Xerox products including copiers, laser printers, and digital multi-function devices, in both color and black and white. Solutions vary from desktop (small office) to large production printing systems. We provide complete turnkey solutions that include delivery, complete on-site technical support, complete customer training, and even 24/7 technical support. In addition to our printing solutions and services, we offer a wide range of back office support and software options. We were also named a Managed Print Services Certified Agency, which means that we can offer Xerox and non-Xerox businesses a full assessment of their current print environment, and the tools they need to monitor usage. With today’s economic environment, Xerox products and Document Solutions are the best choice to safeguard your offices technology investment. Our team of professionals can work with you on a document strategy that will meet the needs of your office now and into the future, no matter the size of your business.

Brief History: 
Document Solutions of Springfield, owned by Greg and Lisa Tigges, has been Springfield area’s authorized Xerox Sales Agency since 1994. Affiliated with Xerox for the past 33 years, Greg Tigges was among Xerox's Top 10 Sales Reps in the country for six years, number one in the region for five of those; Xerox President's Club awards for 10 consecutive years; Golden Eagle Award; Document Solutions of Springfield has won numerous honors including recognition at the 1996 Summer Olympics in Atlanta and Sales Agency of the Year, number one in Missouri in 1998; one of Springfield! Magazine's 98 to watch in '98. Since 2005, Document Solutions of Springfield has been recognized as one of the top 10 agencies in the country, has achieved Xerox's President's Club award, and was awarded a Technology Summit. In 2009, Document Solutions of Springfield was the number two mid-size agency in the country, and then in 2014 was named the number three. In 2015 Document Solutions was also a BBB Finalist for the Torch Award for Marketplace Ethics.

Unique Features: 
Locally owned and operated, the company’s personnel operate as a cohesive team, ready to analyze, propose, and provide the best solutions for their customers’ document production success. Document Solutions offers the flexibility and responsiveness you'd expect from a local business combined with the power and resources of the recognized leader in the office products and document services business - Xerox Corporation. Together with Xerox, Document Solutions offers the widest array of office products and document solutions available anywhere.

Exciting News: 
• When we were awarded the Technology Summit through Xerox we hosted a workshop with Rich Cardillo, a national speaker who talked about a range of services and issues facing businesses today. We hosted the event as a “thank you” to our existing customer and invited the general public too.

• We have been named an MPS (Managed Print Services) Certified Agency, which means we have the latest tools and knowledge available to help businesses see their true total costs of their print environment as well as provide free tools to help them monitor usage.

• We were named a BBB Finalist for the Torch Award for Marketplace Ethics.

• We launched exciting new production technology including gold and silver toner and the iGen 5 press.

What does the future hold? 
Xerox is the leader in print technology. In fact, we created it! We have several exciting new products and technologies in the pipeline to keep us a frontrunner in the print industry, and the local ownership and focus to keep our business customer-centric. We recently released true gold and silver toners, boasting the only actual in the industry, and are changing the color and clarity of print processes worldwide with the iGen 5 press.

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