Dental Clinic Manager

Company/organization: Jordan Valley Community Health Center
Contact: Kristen Backs
Phone: 4178511589

Jordan Valley Community Health Center has an opening for a Dental Clinic Manager for our Springfield, MO clinic. 

Required Qualifications:
  • 2 years college or equivalent work experience.
  • 3 years experience working in a dental setting, preferably both clinical and non-clinical office experience.
Preferred Qualifications:
  • Management or supervisory experience.
  • Basic skills and expanded function certifications in dental assisting
  • Plans, organizes, and oversees staff to provide patient care, including organization of trainings and meetings.
  • Ensures staff certifications are up-to-date and proper documentation of trainings and certifications are forwarded to the HR department.
  • Maintains a positive environment for all employees with handling staff and patient issues in a timely and professional manner.
  • Oversees the department’s daily staffing requirements, monitors time sheets and manages overtime within the dental clinic.
  • Supervises clinic schedule and monitors patient flow/clinic efficiency on a daily basis.  Provide input for ways to improve efficiency.
  • Communicate all necessary information to clinic staff in a timely manner, ensuring that communication may be received through multiple venues if needed. 
  • Participate in staff disciplinary meetings and evaluations, handling staff issues before escalation.
  • Assists in any area of the clinic where additional temporary help may be needed, including chair side and sterilization.
  • Assist patients/guardians with any complaints or suggestions they may have regarding quality of care.
  • Creates agendas for staff meets, memos, and all other forms of staff communication, including facilitation of morning huddles with staff.
  • Assists with interviewing and recruitment of potential staff and orients new staff to clinical policies and procedures.
  • Welcomes, orients, and trains new staff members and provides timely feedback. Order scrubs and lab coats for new staff.
  • Attend administrative management team meetings as requested.
  • Facilitates arrangement, training, and schedules for all assisting students and interns and communicates information to staff in a timely and concise manner.
  • Serves as liaison with providers.
  • Ensures department activities and records are in adherence to Joint Commission and various licensing and regulatory requirements.
  • Schedules for repair or servicing of clinic equipment.
  • Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
  • Performs chart audits on a schedule to be determined, reviews charts on a daily basis.
  • Creates and maintains Dental Mobile Unit schedules for travel to schools and events, including staffing, under supervision of Dental Director.
  • Keeps informed of all activity in regard to DemandForce and the process of confirming patients through email and texting, and the issues that arise with that program.
  • Implements and interprets organizational policies and procedures, and regulations.
  • Ability to prioritize and delegate responsibilities.
  • Prepares reports for monitoring the scheduling of recall appointments.
  • Support and assist with implementation of administrative decisions and process changes.
  • Promotes effective working relations and work effectively as part of a team to facilitate the Clinic’s ability to meet its goals and objectives.
  • Attains all agreed to goals and objectives within specified time frames, as part of the Clinic’s overall mission.
  • Responsibly follows the Clinic Exposure Control Plans/Bloodborne and Airborne Pathogens.
  • Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
  • All other duties as assigned.

We offer competitive salary, benefits (including medical, dental, vision), retirement, PTO, and recognize 9 paid holidays.

 Apply online at


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