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A Business Intelligence Note from Chamber President/CEO Matt Morrow

Each week, President/CEO Matt Morrow shares a few stories he's tracking and why they matter to the work the Chamber is doing on behalf of the Springfield region. Below is the latest edition, along with previous issues.

September 25, 2026

One thread connects several things I'm watching this week: communities live with the consequences of decisions made long before the results are obvious. That's true of housing supply, workforce investments, relationships that open doors for business - and even the norms we establish for how we disagree. Some of those choices compound in good ways. Others can make the work ahead harder.

Here's what I'm watching...

Springfield's housing conversation needs a growth target

The numbers increasingly point to a supply problem. From 2010 to 2024, Springfield added 9,070 households but only 7,141 housing units, while its available-housing cushion fell from 10.1% to 7.0%. Our research into the Brookings metros that managed to grow without losing ground on affordability found a consistent characteristic: all 10 increased housing supply faster than population.

Why it matters: I think the next step is to establish an ambitious, measurable housing-production goal that makes up lost ground and then stays ahead of future growth. That means looking beyond any single program - including subsidized housing and rehabilitation - toward enough housing of different types and price points, along with policies, infrastructure and predictable processes that allow it to be built. That's one reason our upcoming Community Leadership Visit to Indianapolis is particularly timely.

Sources: Springfield Area Chamber of Commerce, Sept. 21 - Read more | 2026 Community Leadership Visit data - Explore the data

How we disagree matters, too

I was at Monday night's City Council meeting. After Council voted 5-3 to send a proposed review of Springfield's use of Flock license-plate readers to committee without holding the anticipated public hearing, the room erupted. There was sustained yelling and profanity, police removed people from the room, the meeting recessed and at least two people were arrested.

I've attended more Council meetings than I can count. I've never experienced anything quite like it.

Why it matters: Reasonable people can disagree strongly about surveillance technology - and about whether Council handled the process correctly. But healthy self-government requires us to disagree without intimidation or disorder. Citizens have a responsibility for that. So do elected officials and other community leaders. Leadership should create room for legitimate disagreement, lower the temperature when tensions rise and resist normalizing conduct that makes constructive participation harder.

Sources: Springfield Daily Citizen, Sept. 22 - Read more | KY3, Sept. 21 - Read more

Ozarks Tech's manufacturing growth is rewarding a decision the business community made eight years ago

In 2018, voters approved an additional five-cent Ozarks Tech levy that helped make the Plaster Manufacturing Center possible. Our Chamber board activated the Committee for the Future PAC, and our team managed the advocacy campaign alongside Ozarks Tech's public education effort. The business case was straightforward: manufacturers needed a deeper pipeline of technically skilled workers, and workforce capacity had become a real constraint on growth.

The resulting $40 million, 120,000-square-foot center opened in 2022 with programs in automation and robotics, manufacturing technology, mechatronics and precision machining, plus space for employers to train workers and test new processes and equipment. This week's Springfield Business Journal story reports those programs are growing.

Why it matters: We weren't advocating for a building. We were investing in workforce capacity. What we're seeing today is why our board and business community prioritized that investment eight years ago: workforce investments take time, but good long-term decisions eventually show up in people, skills and opportunities.

Source: Springfield Business Journal, Sept. 2026 - Read more

A Springfield connection is opening doors to Iceland

On Tuesday, I had the opportunity to interview U.S. Ambassador to Iceland Billy Long and Iceland's Ambassador to the United States Svanhildur Holm Valsdottir at the Chamber. The conversation ranged from diplomacy to tourism to trade. Valsdottir said the United States is already Iceland's largest trading partner and about one-third of Iceland's tourists are Americans. Long talked specifically about finding opportunities to connect Ozarks businesses with Iceland.

He has even discussed the possibility of an Iceland location with Bass Pro Shops, although Bass Pro has not announced such a project.

Why it matters: International commerce can sound distant until it becomes an introduction between two businesses. Having a U.S. ambassador who knows Springfield, its companies and its people creates an unusual bridge. Whether any particular opportunity develops remains to be seen, but relationships are often where trade begins.

Sources: KY3, Sept. 22 - Read more | Springfield Daily Citizen, Sept. 22 - Read more

The economy can improve before it feels better

The latest SLU/YouGov Poll offers an interesting counterpoint to some of the strengthening Missouri labor-market data I shared last week. Among 900 likely Missouri voters, only 25% rated Missouri's economy excellent or good. At least 59% said they were worried about being able to afford each of several recurring expenses, including health care, food and groceries, gasoline, utilities and property taxes.

Why it matters: Economic statistics and economic experience don't always move together. Job growth or stronger labor-force participation can be encouraging while households remain squeezed by the accumulated effect of higher prices. Employers should pay attention to both: persistent cost pressure can shape wage expectations, consumer spending and confidence long after some headline indicators improve.

Source: Saint Louis University/YouGov Poll, Sept. 10 - Read more

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