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4 Ways to Get Employees to Embrace New Technology

Published Monday, January 29, 2018 11:15 am
by Greg Tigges

New technology can save your small business time and money—but only if your employees actually use it. Unfortunately, humans are hard-wired to resist change, especially if it affects their already busy workdays.

Here are some tips for getting your team to willingly adopt new technology.

1. Give employees input into choosing the solution.

Employees will be far more likely to embrace new technology if they’ve had a voice in selecting it. Depending on the particular solution you’re investigating, the size of your budget and the knowledge of your team, you may be able to put employees in charge of initial research to come up with a shortlist of possible options.

If you’ve already narrowed the options down to a few products, you can still give employees a say in the final decision. Have them participate in product demos and ask vendors questions. After all, your employees are on the front lines and may know better than you which features will be most helpful.

 2. To minimize disruption, choose technology that works with your existing tools.

You’ll have smoother adoption and less downtime if you select technology that integrates with the essential technology you already use.

For instance, Xerox multifunction printers can work with your employees’ mobile devices using the Xerox Mobile Link app to boost productivity and streamline workflow. Choosing familiar and trusted brands like Xerox will help employees feel confident in the value of the new technology and make it easier for them to learn.

Scan, email, fax, and print from your phone or tablet with the Xerox Mobile Link app:

3. Emphasize the benefits, not the features, of the new technology.

It’s easy to get wrapped up in the cool features of a new tech tool. However, if all those bells and whistles aren’t convincing your employees, play up the product’s benefits, not its features. Just like your customers, your employees want to know what’s in it for them. Will it save time or money, eliminate steps in a process, or reduce errors?

For example, your employees might not see the point of learning to use a new printer. However, when you explain that Versalink printers with ConnectKey technology can scan documents right into cloud storage apps like Dropbox (and even make them searchable), employees will quickly see the benefits. Instead of making comments on paper printouts and passing them around the office, everyone on your team can access the documents all at once, saving tons of time.  

4. Allow plenty of time to implement new technology.

You’re asking for trouble if you try to introduce employees to new tech tools a week before your busy season starts. Plan ahead and give employees plenty of time to learn the new technology. This also gives you some wiggle room in case there are unforeseen delays getting the new solution up to speed or integrating it with your existing systems.  

By taking some time to plan your technology upgrades carefully while keeping your employees involved, you’ll speed up adoption and boost your business in more ways than one. Let us know if we can help!

Document Solutions of Springfield is proud to be the Xerox MFP and copier technology dealer serving southwest Missouri for over 24 years. With over 36 years of Xerox technology experience, our goal is to provide the community with the latest products, solutions, technology trends & other means of information and help your company make educated business decisions.

Our job involves helping clients answer questions and find ways to achieve success by improving efficiency, productivity, and controlling costs. 

Come visit our showroom at Plaza Towers at the corner of Sunshine and Glenstone, visit our website at or call us at (417) 883-2416. We’re here to help!