Curing Records Filing Headaches for Health Care Providers

Published Monday, June 5, 2017 6:00 am
by Greg Tigges

The health care industry has specific, sometimes unusual IT needs. Despite advancements in electronic medical records, the health care system remains largely based on paper. Health care providers require particular printing and document management solutions that incorporate security, regulatory compliance, and the processing of hard-copy files into digital systems. But did you know that all this could be tailor-made to suit a particular office’s needs? It’s true and it’s all centered around multifunction and cloud-connected printers.

The multifunction printer (MFP) is a great focal point for solving the myriad problems health care providers face. Xerox MFPs offer some simple, customized solutions for quickly digitizing hard-copy records and other forms while staying in compliance with industry standards and the Health Insurance Portability and Accountability Act (HIPAA).

Updating Patient Records

The scan and print workflow capabilities of Xerox MFPs turn your machine into a secure, private scanning device for authorized employees. This offers a more efficient method of updating patient medical records and forms. The printer essentially becomes a records hub where staffers and doctors can scan in new charts and view and print copies for patients to take home.

Some MFPs can even be enabled with a passcode security feature that only allows a document to print when an employee’s personalized PIN is entered, thereby ensuring another layer of patient protection and compliance.

Post Appointment Surveys

Administering paper surveys of patients after checkups and treatments is another headache faced by many health care staffers. Again, the answer is a solution that leverages the capabilities of a Xerox MFP. MFPs can be programmed with a “Survey” button on the unit’s touch screen, activating an option tree for different types of procedures, such as “teeth cleaning” or “surgery”. Staffers can then print the appropriate survey and scan in the completed form for doctors and administrators to analyze.

Xerox ConnectKey platform enables health care providers to install and configure applications for managing, securing, and storing digital documents.

Xerox Personal Application Builder (PAB) Program:

  • Offers tools and resources, including an application development platform.

  • Can create personalized solutions from office and managed print services (MPS) to production.

  • Can connect and collaborate with existing PAB app developers to build apps on their behalf.

Xerox also supports health care providers by offering a full array of managed print services and other services including:

  • Mobile printing and file management capabilities

  • Backup and recovery services

  • Cloud storage

  • Security maintenance

  • Remote access provisioning

Are you a health care provider that could benefit from some HIPAA compliant streamlining of the records process? We can help.

Document Solutions of Springfield is proud to be the Xerox MFP and copier dealer serving southwest Missouri for over 23 years. Our goal is to provide the community with the latest products, solutions, technology trends & other means of information and help your company make educated business decisions.

Our job involves helping clients answer questions and find ways to achieve success by improving efficiency, productivity, and controlling costs. 

Come visit our showroom at Plaza Towers at the corner of Sunshine and Glenstone, visit our website at or call us at (417) 883-2416. We’re here to help!