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Development Coordinator

Company/organization: Ozarks Food Harvest
Contact: Cassie Hanson
Phone: 4178653411
Website: ozarksfoodharvest.org/careers

Job Title: Development Coordinator
Classification Non-Exempt
Department: Development & Communication
Reports to: Director of Development & Communication
Development & Grants Manager

At Ozarks Food Harvest, we’re passionate about making a difference in the lives of others – especially those who are food insecure. We believe everyone deserves enough to eat, so they can lead a full and healthy life. Each member of our team is proud of his or her work because we know collectively we are making a real impact. We are committed to embodying Ozarks Food Harvest’s values and engaging in the worthwhile mission of Transforming Hunger into Hope.

The Development & Communication team is responsible for all fundraising and communication initiatives targeting community members, donors, agencies and volunteers. The Development Coordinator provides support to the Director of Development & Communication and the Development & Grants Manager. This position is responsible for a wide variety of fundraising and communication duties and requires tremendous accuracy and attention to detail. He/she will assist with donor relations and retention through the preparation of donor correspondence, outreach and stewardship activities.

This position provides an individual the opportunity to join our team and experience engaging and meaningful work, while benefitting from competitive pay and full benefits. To view a behind-the-scenes video showcasing our work, visit ozarksfoodharvest.org.

Essential Job Duties & Responsibilities:

Harvest Circle/Monthly Sustainer Support
  Provide customer service support for monthly sustainers via phone and email
  Analyze giving trends to identify prospects
  Assist with monthly sustainer mailings
  Make phone calls to reinstate lapsed donors, or those with failed and expiring credit cards
  Monitor transactions in Authorize.net, including large donations and suspicious transactions
  Maintain a monthly program audit and ensure proper tracking in the donor database

  Administer a weekly Welcome Series to new donors
  Execute stewardship activities per a Stewardship Matrix
   Identify donors/gifts that needs stewarding
   Provide weekly reports by giving tiers
   Make weekly Thank You Phone Calls to identified donors
  Assist with the development of a donor recognition plan
  Coordinate Taste of Elegance donor appreciation event

Donor Relations
  Import volunteer giving history into donor database and maintain monthly
  Respond to basic donor inquiries via phone, email and letters
   Update and maintain accurate donor database records
   Assist donors with online gift processing
   Create and mail tax credit forms and cover letters
   Draft and send donor concern letters as needed
  Pull mailing lists as needed (quarterly newsletters, email updates, invite lists)
   Prepare mailing lists for various outreach activities
  Generate monthly Capital Campaign pledge reminders

Special Events/Campaigns
  Participate in community engagement tabling and donation events, as needed (evenings and
weekends required)
  Provide donation entry, tracking and audit support for larger events/campaigns
  Assist with Hungerthon event administration
   Including outreach mailings, thank you letters, pledge entry and reminders, pledge fulfillment
   letters and tracking
  Draft grant award letters to recipient agencies
  Draft monthly board presentation via PowerPoint

Skills & Qualifications
  Must maintain a level of professionalism, accuracy and confidentiality at all times
  Must have prior administrative office experience
   Excellent verbal and written communication skills
   Excellent word processing, data entry and Microsoft Excel skills
   Strong customer service skills
  Must be detail-oriented with a strong sense of accuracy
  Must have the ability to modify Microsoft Office documents with accuracy and efficiency (Word,        Excel, PowerPoint), including the ability to successfully complete mail merges
  Must be highly organized with the ability to handle multiple priorities with a positive attitude
   Ability to be a self-starter and complete work efficiently within designated time frames
  Two- or four-year degree preferred
  Must pass a drug screen and background check
  Show compassion and support/appreciation for hunger issues
  Commitment to Ozarks Food Harvest’s mission to Transform Hunger into Hope

This job description does not list all the duties of the job and is not a contract for employment. You may be asked to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in the job description. Ozarks Food Harvest has the right to revise this job description at any time.

To Apply
Please email a resume and cover letter to Cassie Hanson, Development & Grant Manager at
chanson@ozarksfoodharvest.org. No phone calls, please.
Or mail to: Ozarks Food Harvest, c/o Cassie Hanson, P.O. Box 5746, Springfield, MO 65801-5746

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