Business Office Manager - Medical
Company/organization: Jordan Valley Community Health Center
Contact: Kristen Backs
Jordan Valley Community Health Center has an opening for a Business Office Manager - Medical for our Springfield, MO clinic.
- Minimum five years’ business office and health care management experience in a Clinic, FQHC, or RHC.
- Bachelor’s Degree in Accounting or business-related field.
- Certified Professional Coder or Certified Professional Biller.
- Works collaboratively with the Chief Financial Officer, Executive Director and Director of the Business.
- Collaborate with the Executive Director and Director of the Business Office to plan, direct, and evaluate billing and collection operations to help ensure positive cash flow, achieve operational efficiencies, and ensure compliance with established laws, regulations, practices and procedures.
- Evaluate and report on productivity goals and review level of progress and achievement; exercise discretion and judgment when recommending and implementing measures for improvement.
- Monitors collection and reimbursements from insurance companies and other third party payers.
- Reports any trended issues to appropriate insurance provider representative and Executive Director and Director of Business Office.
- Review and audit contractual write-offs and denials to ensure payment accuracy and to identify any reimbursement problems.
- Ensure productivity of billing and collections teams by developing and/or updating billing and collection processes, methods, guidelines, policies and best practices.
- Will participate in interviewing, hiring, employee evaluations, and disciplinary action including termination.
- Maintain knowledge of HIPAA and other requirements.
- Develop and performs data quality and integrity reviews.
- Assist in overseeing and maintaining agency programs (i.e. billing, reporting, account analysis, etc.).
- Assist with other departmental initiatives including writing and testing policies and procedures, internal audit test work, and others as deemed necessary.
- Must have the ability to communicate orally and in writing on accounting issues with individuals with varying degrees of accounting familiarity.
- Organize work and set priorities to meet deadlines working within prescribed time constraints.
- Maintain positive relationships with consumers, families, community organizations, referral sources and governing/regulatory agencies.
- Participate in department management meetings and team goals.
- Coordinate with other Agency programs, departments and interdisciplinary teams to ensure the delivery of quality services.
- Assist the managers and staff to maintain the education and training programs in the clinic, including orientation, competency assessment, and in-service education for all sections of the clinic.
- Train and support staff in taking patient phone calls.
- Train department staff and be continuous resource for questions/issues.
- Ensures proper utilization of organization’s financial resources.
- Adhere to mandatory abuse reporting laws and HIPPA requirements.
- Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Agency’s culture, values and mission.
- Ensure compliance with all pertinent government and agency regulations and operating standards.
- Promotes effective working relations and work effectively as part of a team to facilitate the Clinic’s ability to meet its goals and objectives.
- Attains all agreed to goals and objectives within specified time frames, as part of the Clinic’s overall mission.
- Responsibly follows the Clinic Exposure Control Plans/Bloodborne and Airborne Pathogens.
- Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
- All other duties as assigned.
Apply online at www.jordanvalley.org/careers