Accounts Receivable Application Specialist I

Company/organization: O'Reilly Auto Parts
Contact: Recruiter
Email:
Phone: 417-862-2674
Website: https://corporate.oreillyauto.com/onlineapplication/careerpage/jobDetails/159354

The Accounts Receivable Application Specialist I is responsible for assigning and applying customer payments on account, as well as providing excellent customer service to customers, stores and corporate departments.

Essential Job Functions

1. Payment Application- Open Scan Software.

  • Verify customer MICR (banking) information.
  • Verify handwritten checks that are not able to be read by the software.
  • Create templates for new customers on their remittance advice.
  • Balance payment by selecting the transactions customers are paying to their account.
  • Act as a QA representative by reviewing adjustments made on customer accounts.
  • Research previous payment applications to ensure that current payment are applied correctly.
  • Review any special request from customers that included in their payment detail.
  • Be able to make judgment calls on special requests, including knowing when to involve a member of management.

2. Payment Application- Lawson Software.

  • Review any payments that are open in assigned region.
  • Make necessary adjustments to fully apply payment.
  • Document any adjustments that are required for payment application.

3. Excellent customer service.

  • Handle all customer inquiries courteously and professionally.
  • Research customer inquiries.
  • Dispatch copies of unpaid invoices, chargebacks and credit memos to customers.

Skills/Qualifications

Required:

  • High school diploma.
  • Excellent key board skills.
  • 10 key by touch.
  • Excellent customer service skills.
  • Good organization and communication skills.

Desired:

  • One year accounts receivable or banking experience.

This is a full-time opportunity; Monday-Friday, 9:30 a.m.-6 p.m.

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