Patient Account Representative - Medical or Dental

Company/organization: Jordan Valley Community Health Center
Contact: Kristen Backs
Phone: 4178511589

Jordan Valley Community Health Center has an opening for a Patient Account Representative for our Springfield, MO clinic.

Preferred Qualifications:
  • High school diploma or GED.   
  • Two years medical or dental office reimbursement experience.
  • Knowledge of reimbursement practices.
  • Knowledge of CPT coding.
  • Assesses, tracks, and collects on patient account balances.
  • Assist in verifying eligibility for Federally Funded Slide Fee Scale.
  • Performs insurance and billing functions include verifying patient account information to insurance program specifications.
  • Resolve routine patient billing inquiries and problems; follow up on balances due from payers.
  • Ability to understand CPT coding.
  • Electronic billing function, process charges, payments denials and adjustments.
  • Performs insurance denial resolution.
  • Monitors self-pay accounts, assesses need for internal collection action.
  • Monitors collection letter process and sets up acceptable payment plans with patients.
  • Researches old balances and works with patient account representatives to assist patients in accurate and satisfactory recovery of insurance benefits.
  • Send weekly private balance statement/collection letters.
  • Adjust accordingly for documented bankruptcies and NSF check issues.
  • Responsible for maintaining and running the recurring credit card payments.

Apply online at

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