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Member Spotlight: Arthur J. Gallagher & Co.

Posted by Chamber Staff on Aug 04, 2016

Company Name: Arthur J. Gallagher & Co.
President: J. Patrick Gallagher
Years In Business: 89

Business Description: The 21,000+ professionals of Arthur J. Gallagher & Co. offer a full complement of retail and wholesale products and services, including property & casualty, employee benefit and HR consulting, as well as claims management and loss control services, to clients of all sizes around the world. Gallagher’s Springfield office is part of Gallagher’s Benefits and HR Consulting division. The professionals in this division guide clients in all areas of employee benefits, including health & welfare plan consulting, retirement planning, human resources and compensation services, actuarial services, executive benefits and financial planning, health care data analysis and benchmarking, employee administrative services and compliance consulting. Gallagher consultants also provide expertise in private exchanges, emerging HR technology, employee communications, employee engagement and surveys, on-site clinics, holistic wellbeing programs and total rewards consulting.

Brief History: Arthur J. Gallagher & Co. was founded in 1927 by its namesake, who was previously the leading producer for Chicago’s largest insurance brokerage. Today, Gallagher is one of the world’s largest insurance brokerage and risk management services firms with operations in 33 countries. We extend our client-service capabilities to more than 150 countries through a global network of correspondent brokers and consultants. Gallagher first went public on NASDAQ in 1984, moving to the NYSE in 1987. We have maintained steady growth, in part, through new business development and acquisitions. This strategy continually adds some of the brightest minds in the employee benefits business to our talent pool, and serves clients through an expanding local office presence as well as our national and multinational practice and service groups. Our global headcount exceeded 21,000 at year-end 2015. More than 3,300 of these employees are dedicated to serving clients’ employee benefit needs. Clients gain the advantages of an extensive partnership network, substantial market knowledge and local presence – expanding in areas across the globe.

Unique Features: The ability to deliver comprehensively structured employee benefit, compensation, retirement and risk management services and solutions is Gallagher’s signature in the marketplace. Also, clients often say their experience of that delivery – the way we do business with them – sets us apart. The Gallagher team works to determine how a client’s business goals and employee benefits program objectives may change in the face of new realities. We create flexible, long-term strategies that allow employers to keep pace with organizational, marketplace and regulatory developments. Gallagher is also known for localized client service. Our approach combines an expanding scope of international resources with a local presence, including more than 190 offices worldwide that serve employers’ benefit needs. These assets provide a wide network of expertise focused on clients’ exposures in Springfield. We’re well-positioned and fully equipped to provide a timely response to their needs. From 2012 to 2016, we have been recognized by the Ethisphere® Institute as one of the World’s Most Ethical Companies, and hold the distinction as the only insurance broker to receive this honor. When clients work with a Gallagher employee in any capacity, they can feel confident that this person has received detailed training not just in what the law says we must do, but also in what we, as a company, believe we should do.

Exciting News: There are a lot of exciting things happening at Gallagher! In March 2016, Gallagher was recognized by the Ethisphere® Institute as one of the World’s Most Ethical Companies for the fifth consecutive year. Companies selected for this honor "truly go beyond making statements about doing business ethically and translate those words into action." Early in 2016, Gallagher conducted its 2016 Benefits Strategy & Benchmarking Survey. Over 3,000 participating organizations provided responses surrounding their current benefit structure, short and long-term strategies and industry trends. Results of the 2016 survey are anticipated for release in August. In March 2016, Gallagher published its Best-in-Class Benchmarking Analysis, which looks at how high-performing organizations address the competing priorities of attracting and retaining a competitive workforce, and containing overall operating costs. And, in May 2016, Gallagher released the 2016 Human Capital Insights & Strategies Report, which offers perspectives on 19 benefit and compensation topics important to organizations that aspire to be a destination employer. Locally, Area Vice President Kristy Arciszewski was one of 29 Gallagher consultants named as a 2016 Power Broker by Risk & Insurance magazine, with seven other top performers on the employee benefits side of our business named as finalists. Power Brokers are selected annually from among thousands of nominees based on superior customer service, depth of industry knowledge and successes in solving difficult client risk-related problems. In addition, Rachel Rakey, the area president and branch manager for Missouri, was named to Insurance Business America’s 2016 list of Elite Women in Business, recognized as one of 144 honorees whose accomplishments are changing the face of the American insurance industry.

What does the future hold? Gallagher knows that today’s business environment, and especially the dynamic talent marketplace, continues to evolve. As such, we expect to continue expanding and enhancing our expertise, aligned with the human capital challenges that our clients continually face, and proactively identifying opportunities to address them. By providing thought leadership and guidance for our clients, we’ll help them attract, engage and retain the employees who, in turn, will help their employers grow.


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