Telecommunications Systems Specialist

Company/organization: O'Reilly Auto Parts
Contact: Advertising Assistant
Phone: 417-862-2674 ext 1328

O’Reilly Auto Parts has provided high-quality auto parts availability and excellent customer service since 1957. Today, as a Fortune 500 company, we are determined to be the leader in the auto parts industry through serving both retail and professional customers. We rely on exceptional team members to support our success and growth every day. 

Telecommunications Systems Specialist designs voice communication systems, determines Datacom mode of transport, oversees installation of these systems and services, and provides maintenance and service after installation. They administer adds, moves, and changes of phone systems and servers. They manage telco vendors and coordinate work with equipment vendors. They coordinate with the network team on issues related to or affecting the WAN environment.

Essential Job Functions

  • Coordinate and monitor all orders for new stores/store moves, store remodels, store renovations, and acquisition installations
  • Design and program new systems as requested by director
  • Determine and install Datacom mode of transport.  Identify equipment needed and keep equipment coordinator informed
  • Handles remote adds, moves, and changes on store systems as may be required
  • Coordinates orders for installer terminal line installs, cordless phones, & fax machine lines
  • Work closely with store design, real estate, loss prevention, and acquisition teams to coordinate installations
  • Tier 2 support to help support technicians for troubleshooting phone problems for all locations. Will determine action, repair issue or place order for service
  • Implement network changes as agreed upon by SDG to improve network performance and integrity
  • Verify completed orders and close tickets
  • Complete projects as requested by telecom director
  • Update POTS form

Skills and Qualifications


  • High school education
  • One or more years of telecom experience
  • Ability to manage multiple priorities
  • High attention to detail
  • Good interpersonal and team skills
  • Good oral and written communication skills
  • Basic understanding of voice communications terminology and infrastructure


  • Four years telecom experience in coordinating new installations
  • Experience with construction schedules and layouts
  • Extensive knowledge of voice/data infrastructure, terminology, phone systems, and installations
  • Exhibit project management skills with attention to detail
  • Excellent interpersonal and team skills
  • Excellent oral and written communication skills
  • Advanced computer experience

This is a full-time opportunity; Monday-Friday, 9 a.m.-6 p.m.

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O'Reilly Auto Parts is an equal opportunity employer. It is the policy of the Company to treat all applicants for employment and all team members in a manner that does not discriminate against them because of their race, religion, color, national origin, sex, sexual orientation, pregnancy, age, military obligation, or disability.

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