Professional Systems Coordinator

Company/organization: O'Reilly Auto Parts
Contact: Advertising Assistant
Phone: 417-862-2674 ext 1328

O’Reilly Auto Parts has provided high-quality auto parts availability and excellent customer service since 1957. Today, as a Fortune 500 company, we are determined to be the leader in the auto parts industry through serving both retail and professional customers. We rely on exceptional team members to support our success and growth every day. 

The Professional Systems Coordinator is responsible for various training aspects of the O'Reilly Auto Parts business to business ecommerce platform.  Maintains a professional business relationship between Industry Partners and O'Reilly Auto Parts as it pertains to the level of products, customer service and sales force.  Provides guidance/training for team members in matters pertaining to the sale of professional systems marketed by O'Reilly Auto Parts.

Essential Job Functions

  • Provide overflow help support functions for all products used to electronically connect professional customers to O’Reilly Auto Parts.  Platforms include but are not limited to: First Call Online, Mitchell1, Epicor and WHI
  • Provide equipment maintenance and replacement when required
  • Coordinate program changes, cataloging updates, documentation changes and releases to customer   locations by notifying the field sales team and store teams of upcoming changes and releases
  • Support all training efforts for O'Reilly customers and company personnel as it relates to electronic commerce
  • Writes internal instructional documentation and presentations for Professional Systems department
  • Works with I.S. and Telecom Departments to resolve/troubleshoot communication issues related to O’Reilly Stores that effect B2B ecommerce

Skills and Qualifications

  • High school diploma or equivalent
  • Experience in business, communications and public relations
  • Advanced computer skills and knowledge of company software packages
  • Ability to multi-task and work under pressure with customers
  • Strong Automotive Aftermarket knowledge and skills

This is a full-time opportunity; Monday-Friday, 8 a.m.-5 p.m.

Stay connected with O'Reilly Careers: 
O'Reilly Auto Parts Careers
O'Reilly Auto Parts

O'Reilly Auto Parts is an equal opportunity employer. It is the policy of the Company to treat all applicants for employment and all team members in a manner that does not discriminate against them because of their race, religion, color, national origin, sex, sexual orientation, pregnancy, age, military obligation, or disability.

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