Safety/Driving Eligibility Assistant

Company/organization: O'Reilly Auto Parts
Contact: Advertising Assistant
Phone: 417-862-2674 ext 1328

O’Reilly Auto Parts has provided high-quality auto parts availability and excellent customer service since 1957. Today, as a Fortune 500 company, we are determined to be the leader in the auto parts industry through serving both retail and professional customers. We rely on exceptional team members to support our success and growth every day. 

The Safety/Driving Eligibility Assistant handles the “How Am I Driving” program, including TM communication and point assessment. This team member will professionally answer complaint calls and gather information that will be utilized to improve driver performance. The Safety/Driving Eligibility Assistant assists store management with systems and process questions related to MVRs, and assists the Safety/Driving Eligibility Coordinator with MVRs as necessary. They serve as back up for the Safety Department, and assist the Safety/Driving Eligibility Coordinator as needed.

Essential Job Functions

  • Administer the “How Am I Driving” program including accepting and professionally handling customers/callers. Communicating incidents to managers/supervisors, identifying drivers, following up to ensure corrective action forms are received, and assess points accordingly
  • Process and distribute mail to the Safety Team
  • Assist store and DC management with questions regarding MVRs, MVR entry, driver eligibility, and any other process or determination issue
  • Notify store and DC management of ineligible drivers, as well as identify drivers that additional information is needed
  • Ensure that all red light citations are handled, to include point assessment and monetary deduction from TMs
  • Provide assistance as necessary to the Safety/Driving Eligibility Coordinator

Skills and Qualifications

  • High School Education
  • Proficiency in word processing, databases, spreadsheets and other software
  • Good communication skills and organizational skills
  • Strong multi-tasking skills
  • Must be detail oriented
  • Able to work effectively at all levels to support position and work to obtain solutions

This is a full-time opportunity; Monday-Friday, 8 a.m.-5 p.m.

Stay connected with O'Reilly Careers: 
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O'Reilly Auto Parts is an equal opportunity employer. It is the policy of the Company to treat all applicants for employment and all team members in a manner that does not discriminate against them because of their race, religion, color, national origin, sex, sexual orientation, pregnancy, age, military obligation, or disability.

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