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O’Reilly Auto Parts has provided high-quality auto parts availability and excellent customer service since 1957. Today, as a Fortune 500 company, we are determined to be the leader in the auto parts industry through serving both retail and professional customers. We rely on exceptional team members to support our success and growth every day.
The Customer Satisfaction Specialist is the primary contact for resolving problems and conflicts customers have with field personnel or vendors to ensure that the company provides excellent customer service and deals fairly with their concerns, while at the same time minimizing losses for the company. In addition, this position is responsible for processing all product liability/labor claims and negotiating settlements that are fair to the company and our customer.
Essential Job Functions
Skills and Qualifications
This is a full-time position; Monday-Friday, 10 a.m.-8p.m.
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O'Reilly Auto Parts is an equal opportunity employer. It is the policy of the Company to treat all applicants for employment and all team members in a manner that does not discriminate against them because of their race, religion, color, national origin, sex, sexual orientation, pregnancy, age, military obligation, or disability.