Experience Works, Missouri
Missouri Career Center
Missouri State University
Ozarks Technical Community College Center for Workforce Development
SCORE Chapter 61
TXK Technology Center

P.O. Box 414
Buffalo, MO 65622
417-345-2797 (phone)
417-345-2998 (fax)
www.experienceworks.org

Experience Works is a national, charitable, community-based organization that helps older adults get the training they need to find good jobs in their communities.  For more than 40 years we have devoted ourselves to helping people break out of poverty and reclaim their lives and dignity through work.  

1514 S. Glenstone Ave.
Springfield, MO 65804
417-887-4343
www.ozarkjobpath.org

Training
The Missouri Career Center is available to provide assistance to employers for the training and re-training of new and existing employees through skill training. 

• Alchemy
  Through Alchemy, an interactive, competency-based, modular training system, training can be delivered in a classroom setting for up to 32 employees at one time.  At the same time individual assessment results can be captured and provided to employers.  The workforce system now has a 90-course library of standardized modules covering a variety of workforce topic- available in English and Spanish.  Additional modules are available and offer content customized to meet specific needs of business and industry for a fee. 
  
  
• Business Services Team
  Our Business Services Team is made up of Business Services Representatives who act as liaisons from the Center to local businesses.  Our Business Services Representatives can link employers with additional training that is available through other institutions.

Recruiting
The Missouri Career Center provides various opportunities and tools that allow employers to recruit potential employees.  Our Business Service Representatives are available to answer questions and assist businesses with any of the resources listed below:

• MissouriCareer Source (www.missouricareersource.com)
  Missouri Career Source is an on-line career assistance resource that enables businesses to list job openings and review applicants.  In addition, it provides an opportunity for job seekers to demonstrate their qualification, match against jobs, and search for new careers.
  
  
• Pre-screening applications
  Applications can be accepted at the Career Center and screened according to a business’ needs.
  
  
• Job Fairs
  Career Center staff, as well as the Business Service Representatives, work with employers to provide opportunities for businesses to recruit workers through job fairs.  The job fairs may be specific to a business or a group of individuals (i.e. veterans) or broad in nature to bring in a diverse audience.
  
  
• Job Club/Career Morning
  These provide weekly opportunities for companies to showcase their business and speak with potential employees.

Assessment Center
The Missouri Career Center’s Assessment Center provides various assessment and testing services that help determine the skills of a potential employee.  Among these assessment tools are:

• Missouri Career Readiness Certificate (MoCRC)
  This is a state-certified document that demonstrates individuals’ achievement on the nationally recognized WorkKeys® job skills assessment system that measures abilities identified by employers as critical to job success.  WorkKeys® measures skills that are valuable for any occupation-skilled or professional-and at any level of education.  Assessments are available in four key areas: communication, problem solving, interpersonal skills, and personal skills.
  
  
• Office Proficiency
  Tests include keyboarding, computer applications (i.e. Microsoft® Work, Excel, PowerPoint, and Windows, etc.), data entry, contact center (customer service-telephone and order entry), clerical (letters, minutes, filing, etc.) and financial testing (bank reconciliation, deposits, petty case, basic math), as well as other professional tests.
  
  
• TABE
  Tests for Adult Basic Education

Resources
The Missouri Career Center provides resources and information that are needed in today’s business world. 

• Rapid Response
  Rapid Response provides immediate services to employers and employees impacted by layoffs as a result of downsizing or closure.
  
  
• Tax Incentives
  Information can be provided on available tax credits.
  
  
• Regional Information
  Information is available on the labor market, local economic conditions, and census data.
  
  
• Regulatory Compliance
  Links to government agencies are provided to obtain information regarding compliance issues and regulations.
  
  
• Federal Bonding Program
  The program provides Fidelity Bonds to businesses, free-of-charge, as an incentive to hire job applicants who are ex-offenders or has some other “risk” factor in their background.  The bond is an insurance policy for the employer that protects against any loss of money or property due to employee dishonesty. 

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College of Business Administration
417-836-5685
www.missouristate.edu

Missouri State University’s Small Business Development Center, with offices located in Springfield and West Plains, is part of a nationwide network and is affiliated with and supported by Missouri State’s College of Business Administration.  We provide businesses with training, products and solutions designed to help them become part of Missouri’s thriving business sector. 

Management Development Institute
417-836-5667
www.mdi.missouristate.edu

• Customized Programs
  MDI works as a strategic partner with your organization to develop one course or a comprehensive Certificate program that meets your specific employee development goals and objectives.
  
  
• Seminars
  Public open enrollment seminars address the most current challenges and issues facing businesses and employees today. Every seminar is designed to give participants practical tools and techniques that are relevant and apply directly to current work related issues.
  
  
• Certificate Programs
  Certificate programs are a grouping of seminars that provide you with the tools required to stay ahead of the curve, improve performance, advance your career and help ensure your organization’s continued success. MDI has created Certificate programs structured to suit your individual educational needs. Completing a Certificate program signifies a level of achievement and demonstrates you have mastered a specific body of knowledge or set of skills.  Upon completion you will be presented a professionally framed Certificate granted by MDI and Missouri State University’s College of Business Administration.

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614 N. Washington
Springfield, MO 65802
417-447-8902
www.otc.edu/workforce

OTC Center for Workforce Development assists business and industry in maintaining a competitive edge is the primary role. Whether your business is large, small, established or just starting out, our professional staff provides you with an array of business services and training resources specifically designed to help you develop your workforce.  All of our solutions are customized, our training range from leadership training to technical skills to industrial training.

Consulting
We can provide consultation that will assist in the planning and development of the needed training as well as the processes and policies that affected by the improvement in the employee skills.

• Process Analysis
• Communication
• Leadership Development
• Succession Planning
• Assessment Services

Our Advantages

• Training customized to meet your needs
• Training from an accredited Institution
• Maximum return on your investment
• Ongoing consulting and follow-up after initial training
• Potential funding assistance for your company
• A partner to your internal staff
• Training-related research saving you time and money
• Credit and non-credit courses available

Customized Services

• Quality and Process Improvement
• Leadership Development
• Technical Training
• Computers Education & IT
• Safety Training

Classes may be held at the Center for Workforce Development, OTC’s main campus (Springfield), Richwood Valley Campus, (Christian County), Branson Education Center, Lebanon Education Center, and the Waynesville Education Center, or we can train at your facility.

For more information about OTC Center for Workforce Development, please go to our website at www.otc.edu/workforce  or call 417-447-8902.

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830 E. Primrose, Ste. 101
Springfield, MO 65807
417-890-8501
www.springfieldscore.org

Counseling
Whether you are just starting a business or expanding an established business, SCORE counselors are here to help you succeed. Counseling is free, no matter how many sessions are needed. Each session usually lasts about one hour. Since counselors are interested in your progress, follow-on sessions are encouraged. Counseling is available to all U.S. citizens and legal aliens over the age of 13.

Workshops
Springfield SCORE offers low-cost business training workshops for both start-up and in-business entrepreneurs. Workshops are open to all U.S. citizens and green card holders over the age of 13. Most workshop presenters are SCORE counselors who have years of industry and business experience. Other presenters are practicing professionals, including accountants, lawyers, bankers, and business mangers from diverse businesses and industries.  These workshops offer a great opportunity to learn, as well as an opportunity to interact with other local small business owners and people who are planning to go into business.

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1304 E. Kingsley
Springfield, MO 65807
417-823-7300
www.nhsgf.com

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